SMB INDUSTRY Trends that Will Shape the SMB Industry in 2020 Companies today must work toward developing positive customer relationships. This is a critical goal in the age of the ever-increasing competitive landscape. Firms that build a trusting relationship with customers will be the ones that earn the most profits. A vast array of new technology is reshaping the way companies analyze and serve their customers. Being up-to-date with technological trends can help you to better serve your customers and keep ahead of the competition. Our tech experts at AmeriDream Capital have compiled a list of five key SMB industry trends. We think are expected to drive the small and medium-sized business (SMB) sector in 2020. 1. Artificial Intelligence A lot of companies are using…